Since we’re in the business of helping alleviate stress during those unfortunate financial emergencies, the team here at Northcash just took it one step further: we’ve officially opened the new Self-Service Customer Center!
So, consider this our official invitation to create your Self-Service account, which was designed to make managing your lending needs as straightforward as possible. #digitalhighfive
“But What Does It Do?”
As you can probably guess from its name, our Self-Service Customer Center lets you do just that: streamline your account management independently and easily through our secure, online portal.
Our customers now have easy, on-the-go access to account details like:
- Balance information;
- Up-to-date payment history;
- A schedule of upcoming payment dates;
- Promotional Email and SMS communication preferences;
- And access to a new loan application if the need arises in the future.
Put simply, this platform tailors our customer services to your unique needs, any time you need it. While you can still call one of our Customer Care Representatives, you now have all your account details right at your fingertips. It’s lending organization at its finest.
“Where Do I Find the Self-Service Customer Center?”
To create your account just provide your email address, the last four digits of your SSN and your date of birth. Then you’re all set up and can manage your Northcash account straight from your computer or smartphone.
We Want To Hear What You Think
Quick and accessible customer service is our ultimate goal with this new platform and that means we’re hoping to hear your feedback! We want to get your thoughts on the good, the bad, and yes, even the ugly, experiences with the Self-Service Customer Center. It’s a help-us-help-you kind of thing.